Kasbah Hotel Ait Omar

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Kasbah Hotel Ait Omar

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Terms & Conditions

Last Updated: 06/02/2025

Welcome to Kasbah Ait Omar. We are committed to providing you with an unforgettable stay, blending authentic Berber hospitality with modern comfort. To ensure clarity and a seamless experience for all guests, please review our terms and conditions carefully before making a reservation.

1. Booking & Reservations
  • Reservation Channels: Reservations can be made through our official website, email, phone, or via third-party platforms such as Booking.com.
  • Confirmation: Upon booking, you will receive a confirmation detailing your stay.
2. Payment Policy
  • Accepted Payment Methods: We accept payments via credit card, bank transfer, or cash upon arrival.
  • Currency: Prices are listed in [currency] and include applicable taxes unless stated otherwise.
3. Cancellation & Refund Policy
  • Cancellation Window: Cancellations made within 3 days of check-in may incur a charge.
  • No-Shows & Early Departures: Subject to 100% of the total booking cost.
  • Refund Processing: If applicable, refunds will be processed within 15 business days.
4. Check-In & Check-Out
  • Check-in: From 12:00 PM.
  • Check-out: By 12:00 PM.
  • Early/Late Arrivals: Subject to availability and may incur additional charges.
5. House Rules

To maintain a peaceful environment:

  • Smoking: Not permitted inside rooms; allowed in designated areas.
  • Pets: Allowed upon request; charges may apply.
  • Damages: Guests are responsible for any damage caused during their stay.
  • Noise: Please keep noise levels to a minimum after [Time] to respect other guests.
6. Liability & Guest Responsibility
  • Personal Belongings: We are not responsible for lost, stolen, or damaged items.
  • Safety: Guests should use provided safes for valuables.
  • Injuries: We are not liable for injuries, accidents, or unforeseen circumstances beyond our control.
7. Force Majeure

We are not responsible for cancellations or interruptions due to natural disasters, government regulations, or other unforeseen events. In such cases, we will strive to offer flexible rescheduling options.

8. Privacy Policy
  • Data Protection: Your personal details will not be shared with third parties except for necessary booking or legal purposes.
  • Communication: By booking with us, you agree to receive booking confirmations and occasional promotional emails, which you can unsubscribe from at any time.
9. Changes to Terms & Conditions

We reserve the right to update these terms at any time. Guests will be informed of significant changes affecting their stay.

10. Contact Us

For any inquiries regarding these terms, please contact us: